At Advanced Laser Light, we understand that life can be unpredictable, so we aim to make our cancellation and rescheduling policies as flexible and fair as possible. We require at least 24 hours' notice for cancellations or rescheduling to ensure we can accommodate other clients. However, in cases of emergencies or unforeseen circumstances, please let us know as soon as possible, and we'll do our best to work with you. For prepaid appointments that need to be canceled within the 24-hour window, the session fee will be forfeited. For unpaid services, a penalty charge equivalent to 50% of the treatment cost may apply if you cancel or reschedule within this timeframe. If you don't show up for your scheduled appointment without prior notice, you'll be considered a no-show. For paid sessions, we regret that we cannot offer a refund or credit in such cases. Arriving late for your appointment may result in a shortened session time but will still incur the full treatment cost. We want to ensure everyone has a positive experience and is treated fairly, so please keep this in mind when planning your visits. We're here to help, and we look forward to serving you. Please check back often for any updates to our policies, which may change from time to time. For more information, read our full cancellation policy here.
